A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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212 Service: The 10 Rules For Creating A Service Culture
Someone once said, "Life is like a game of tennis. The player who serves well seldom loses." The same can be said for any business on the planet. There are many books written about service, however, our goals in this one is to keep it simple. 212º Service presents 10 simple, but engaging rules of service that can be read by every member of your team in less than 30 minutes.
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Simple service rules to elevate customer experience.
Who is this book for?
This book is a quick yet impactful read for anyone interested in boosting a company's service culture. Its straightforward rules are easy to implement and focus on the core of good service, making it perfect for busy teams looking to make a big difference. If you're passionate about creating memorable customer interactions, you'll likely find some valuable insights here.
