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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Assessing Business Excellence: A Guide To Self-Assessment
Assessing Business Excellence: A Guide To Self-Assessment
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The Malcolm Baldrige National Quality Award and the European Quality Award are just two of the business excellence frameworks described in this book for exploring the link between organizational activities and improved organizational performance.
Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks.
Introduces the major business excellence and total quality frameworks
Compares the frameworks and identifies their strengths and limitations
Illustrates the practical benefits of self-assessment through case examples
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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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One Line Summary
Guides businesses through quality assessment for improvement.
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Who is this book for?
If you're looking to elevate your organization's performance, this book offers a practical approach grounded in well-known quality frameworks. It walks you through the process of self-assessment, helping you align your activities with proven standards of business excellence. Readers find it useful for developing continuous improvement strategies that truly make a difference.