A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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Close To The Customer: 25 Management Tips From The Other Side Of The Counter
The author relates true-life experiences dealing with a variety of organizations to present valuable lessons in satisfying customers and managing people.
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Practical customer management tips from real-world experiences.
Who is this book for?
If you're interested in improving your customer service skills or understanding the human side of management, this book offers genuine insights drawn from real-life interactions. It feels like sitting down with a seasoned professional sharing authentic stories and lessons that can inspire you to foster better relationships in any service setting. Perfect for managers, entrepreneurs, or anyone who values the power of listening and connection.
