A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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Customer-Focused Quality: What To Do On Monday Morning
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Practical strategies for immediate customer service improvements
Who is this book for?
If you’re looking to boost your team’s customer service, this book offers actionable steps that can be readily applied at the start of your week. It’s like having a guide for making customer satisfaction a priority every Monday morning, inspiring lasting positive change in your business approach.