A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
ITIL Service Strategy lies at the heart of the ITIL v3 framework, a part of the Global Best Practice suite. IT executives, business leaders, and anyone involved in IT services, can use this publication as a guide for a service strategy that delivers results and achieves business goals.
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Guide for aligning IT services with business objectives.
Who is this book for?
If you're involved in IT management or strategic planning, this book is a valuable resource. It offers insights into crafting IT service strategies that truly support business goals, making complex concepts accessible and applicable. Many readers appreciate its practical approach to integrating IT services with overall organizational success.
