A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
The ITIL Service Transition stage of the ITIL v3 framework offers guidance for IT professionals wishing to introduce new and changed services, ensuring that the value identified in the service strategy is maintained and controlling risks to smooth operations. The guidance describes best practices for managing service change, and helping departments and businesses to transition efficiently, from one state to another. The effect of change on operations, customers, users and the business are all considered in this critical stage of the ITIL lifecycle suite.
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Guidance for smooth IT service change and transition.
Who is this book for?
This book is perfect if you're involved in IT service management and want to understand effective ways to implement change smoothly. It offers practical guidance on managing transitions in IT services, ensuring minimal disruption and maintaining value. Readers often praise its clear strategy for balancing change risks with operational needs, making complex processes more approachable.
