• Book cover of Perfect Phrases For Conflict Resolution: Hundreds Of Ready-To-Use Phrases For Encouraging A More Productive And Efficient Work Environment by Lawrence Polsky, Antoine Gerschel

    A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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Perfect Phrases For Conflict Resolution: Hundreds Of Ready-To-Use Phrases For Encouraging A More Productive And Efficient Work Environment

Perfect Phrases For Conflict Resolution: Hundreds Of Ready-To-Use Phrases For Encouraging A More Productive And Efficient Work Environment

3.77 (rated by 110 readers on Goodreads)
by Lawrence Polsky, Antoine Gerschel
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Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an uncontrollable fire. Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with:

Details of Book

ISBN13: 9780071756167
ISBN10: 0071756167
Language: English
Publisher: Mcgraw Hill
Publication Year: 2011
Format: Paperback

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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.

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  • One Line Summary

    Effective phrases for resolving workplace conflicts smoothly.

  • Who is this book for?

    If you often find yourself in challenging work disputes, this book is a great resource. It offers a variety of ready-to-use phrases and scripts that can help you navigate conflicts with confidence and tact. Many readers appreciate how practical and immediately applicable these language tools are for maintaining a harmonious professional environment.
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