A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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Strategic Operations: Competing Through Capabilities
Designed for the second-year elective opted by a third of the student body at Harvard Business School, Hayes, Pisano, and Upton break new ground in this text/casebook by emphasizing the manufacturing process itself as a competitive weapon. Today, companies adopt various improvement programs such as TQM, JIT, and DFM. However, many of these efforts have not been successful. The authors propose a new explanation for the challenges faced by companies by defining the type of competitive advantage sought and outlining how to achieve it.
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Innovative approach to manufacturing as a competitive advantage.
Who is this book for?
If you're interested in truly understanding how manufacturing processes can be a strategic edge, this book offers fresh insights. It's especially useful if you've been curious about why some improvement programs fail and what really drives sustainable success. You'll find the authors' approach insightful and practical for both students and business professionals.
