A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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The Wow Factory: Creating a Customer Focus Revolution in Your Business
Describes each step in developing customer focus, looks at the experiences of customers during a business transaction, and suggests ways to exceed customer expectations.
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Innovative strategies to revolutionize customer focus approach
Who is this book for?
If you're passionate about transforming your business into a customer-centric powerhouse, this book offers practical insights and real-world examples. It guides you through understanding the customer experience at every touchpoint, helping you to not just meet, but surpass expectations. A fantastic read for anyone eager to nurture loyalty and establish a standout brand.
