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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Total Quality Management: A Cross Functional Perspective
Total Quality Management: A Cross Functional Perspective
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A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
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One Line Summary
Comprehensive guide for managers on quality management strategies.
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Who is this book for?
If you're interested in understanding how to embed quality into every aspect of a business, this book is a great resource. It discusses the strategic importance of quality and offers practical tools and frameworks that managers can implement to improve performance across functions. It's especially useful if you're looking to thrive in a competitive global market by adopting a holistic quality approach.