United We Stand: The Unprecedented Story Of The Gm-Uaw Quality Partnership

Can unions and management put their conflicts aside to ensure mutual survival, perhaps even excellence? Can a floundering manufacturer revive itself through Total Quality Management? The answers are ``yes'' at General Motors, and this remarkable book is the first to tell the story. Written by two top executives--one from the powerful United Auto Workers union, the other from auto titan GM--United We Stand profiles the most creative approach yet to TQM. It is the unique and compelling account of how labor and management joined forces to create the ``Quality Network'' that has revitalized both camps and holds promise for any unionized workplace.