A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.
A note on book covers: while we do our best to ensure the accuracy of cover images, ISBNs may at times be reused for different editions of the same title which may hence appear as a different cover.
Practical strategies for managing challenging workplace interactions.
Who is this book for?
If you often find yourself dealing with difficult people at work, this book offers practical and easy-to-apply techniques to make your day smoother. It’s filled with real-world scenarios that help you navigate tricky situations confidently. A must-have guide to strengthen your communication skills with challenging colleagues.
