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Persuasion: The Art of Influencing People
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Perfect Phrases For Conflict Resolution: Hundreds Of Ready-To-Use Phrases For Encouraging A More Productive And Efficient Work Environment
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How To Close Every Sale
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Media Relations
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Jerks At Work: How To Deal With People Problems And Problem People
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The New Rules of Marketing and PR: How to Use Social Media, Blogs, News Releases, Online Video, and Viral Marketing to Reach Buyers Directly
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Public Relations: From Theory to Practice
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公关生涯：从小白到国际公关人
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Practical Media Relations
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Brilliant Emotional Intelligence
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Communicate At Work [Aug 30, 2006] Dobson, Ann
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Managing At The Speed Of Change
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